{"id":15228,"date":"2023-10-23T11:23:12","date_gmt":"2023-10-23T11:23:12","guid":{"rendered":"https:\/\/trainingcentral.co.in\/portal\/?p=15228"},"modified":"2025-09-18T11:25:26","modified_gmt":"2025-09-18T05:55:26","slug":"collections-consulting-mauritius","status":"publish","type":"post","link":"https:\/\/trainingcentral.co.in\/portal\/collections-consulting-mauritius\/","title":{"rendered":"Consulting : Collections Strategy &#8211; Process Audit And Redesign For MAU Bank, Mauritius\u00a0"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"15228\" class=\"elementor elementor-15228\">\n\t\t\t\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-6d3af6e2 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"6d3af6e2\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-412e89c2\" data-id=\"412e89c2\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-39d8c2f2 elementor-widget elementor-widget-text-editor\" data-id=\"39d8c2f2\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><!-- wp:table --><\/p>\n<figure class=\"wp-block-table\">\n<table>\n<tbody>\n<tr>\n<td class=\"has-text-align-center\" data-align=\"center\">TC Solution\u2013 <strong>Consulting and Implementation<\/strong><\/td>\n<\/tr>\n<tr>\n<td>Collections Strategy Design and implementation mentoring<\/td>\n<\/tr>\n<tr>\n<td>\n<p><strong>Target Audience:<\/strong>\u00a00-90 Credit &amp; Collections Team at a major bank, Mauritius<br \/><strong>Training Mode<\/strong> <strong>&amp;<\/strong> <strong>Duration:<\/strong>\u00a01 month (23 days)<br \/><strong>Unique features<\/strong><\/p>\n<ul>\n<li>Re-energise the existing Collection Management System ( CMS ) by reviewing the interface with Core Banking system and redesign the MIS Reports generated to ensure higher monitoring and operational effectiveness. Ensure better monitoring and follow-up of the 0-90 portfolio with zero-error <strong>First Time Right<\/strong> (FTR) with suggestions of incorporating new tools, reports and tracking methods.<\/li>\n<li>Redesign the Collection Strategy &amp; Process with sharp focus on the 0-90 portfolio. Suggesting enhancements of Current Process to enable the Central Collection Team for higher success statistics with best practices and guidelines.<\/li>\n<li>Design a well-structured training program with both hard &amp; soft skills coupled with role plays, case studies of live cases.<\/li>\n<li>Adaptability to Change Management of handling a focused portfolio for the increasing book size of the bank by ensuring relevance of MIS.<\/li>\n<\/ul>\n<p><strong>TC delivery<\/strong><\/p>\n<ul>\n<li>The Project had End-to-End deliverables, including strategy, process, policy and training of the 0-90 Collection Team to increase of operational efficiency.<\/li>\n<li>Strategy, Process &amp; Training content inclusive of PPT, Training &amp; Process Manual Guide and Daily Handholding on the job.\n<p>Handholding the Collection Head in reading, analyzing data and team management suggesting possible changes to ensure effective productivity &amp; performance.\u00a0<\/p>\n<\/li>\n<\/ul>\n<p><strong>Roadmap going forward <\/strong><\/p>\n<ul>\n<li>Capacity planning for the future increasing book-size and improved efficiency of the team to face further challenges of the portfolio. \u00a0<\/li>\n<li>Detailed Training program to ensure the readiness of the team under Head &#8211; Collections to ensure better performance, by benchmarking both input and output targets. <strong>\u00a0<\/strong><\/li>\n<\/ul>\n<p><strong>Testimonial<\/strong> <br \/>The assignment was professionally handled and completed within the defined timelines. The positive business outcome of the assignment is already been experienced with better collections and sharper and more effective processes being implemented by the Client\u2019s collection team. TrainingCentral\u2019s Domain Expert network has been very useful in identifying the right consultant for this assignment and we complement them for this. <em>\u00a0\u2013 Mr. Pingali Chandrashekhar, CEO, ICube Consortium, Singapore.<\/em> <em>\u00a0<\/em><\/p>\n<p>The consulting assignment on Collections Strategy Design and Implementation was professionally delivered and as per schedule. We have incorporated all the suggestions and best practices as submitted by the consultant. We have already been able to see the positive outcome from the redesign of the strategy, processes and systems. We appreciate the consultant, Mr. Shome Mukherjee\u2019s role and positive approach towards our requirements. <em>\u2013 Mau Bank<\/em> <em>\u00a0<\/em><\/p>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/figure>\n<p><!-- \/wp:table --><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>TC Solution\u2013 Consulting and Implementation Collections Strategy Design and implementation mentoring Target Audience:\u00a00-90 Credit &amp; Collections Team at a major bank, MauritiusTraining Mode &amp; Duration:\u00a01 month (23 days)Unique features Re-energise the existing Collection Management System ( CMS ) by reviewing the interface with Core Banking system and redesign the MIS Reports generated to ensure higher monitoring and operational effectiveness. Ensure better monitoring and follow-up of&#8230; <\/p>\n<p class=\"more\"><a class=\"more-link\" href=\"https:\/\/trainingcentral.co.in\/portal\/collections-consulting-mauritius\/\">Read More<\/a><\/p>\n","protected":false},"author":1,"featured_media":15399,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"cybocfi_hide_featured_image":"","footnotes":""},"categories":[92],"tags":[],"class_list":["post-15228","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-tcexp","is-cat-link-solid-light is-cat-link-rounded"],"_links":{"self":[{"href":"https:\/\/trainingcentral.co.in\/portal\/wp-json\/wp\/v2\/posts\/15228","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/trainingcentral.co.in\/portal\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/trainingcentral.co.in\/portal\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/trainingcentral.co.in\/portal\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/trainingcentral.co.in\/portal\/wp-json\/wp\/v2\/comments?post=15228"}],"version-history":[{"count":33,"href":"https:\/\/trainingcentral.co.in\/portal\/wp-json\/wp\/v2\/posts\/15228\/revisions"}],"predecessor-version":[{"id":24837,"href":"https:\/\/trainingcentral.co.in\/portal\/wp-json\/wp\/v2\/posts\/15228\/revisions\/24837"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/trainingcentral.co.in\/portal\/wp-json\/wp\/v2\/media\/15399"}],"wp:attachment":[{"href":"https:\/\/trainingcentral.co.in\/portal\/wp-json\/wp\/v2\/media?parent=15228"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/trainingcentral.co.in\/portal\/wp-json\/wp\/v2\/categories?post=15228"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/trainingcentral.co.in\/portal\/wp-json\/wp\/v2\/tags?post=15228"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}