SME Business Capability Building Programs – RMs for CC/OD
Transforming SME Lenders into SME Advisors – RMs for CC/OD Products
A six-month, nationally scalable blended learning journey combining classroom immersion, virtual learning, practical application, assessments, certification, and performance tracking. Designed specifically for SME lending teams, the program builds stronger sales, credit, risk, and relationship management capabilities while creating a culture of continuous learning, accountability, and performance excellence through dashboards, grading, and competitive leaderboards.
This delivers not just trained employees, but consistently high-performing SME lending professionals across the entire network.
What you’ll get?
- More than 70 hours of focused curated content exchange and structured feedback on performance. This will include
1. 14 hours of in-person classroom training delivered by an experienced trainer in your region
2. 5-6 hours of virtual classroom interaction with the expert trainer
3. 24 hours of offline access and interactions for subject-specific case study
4. 11 hours of assessments- both objective and subjective.
You also get access to other material and inputs to home your skills in SME Loans and a dashboard of grading to you.The Certification will be completely delivered over our Learning Portal – Content-Ready Learning Portal (CRLP). Training Managers and SME Business Leaders will be able to track and monitor their respective cohorts performance and progress.Comparison with Industry benchmarks will also be accessible to understand how the cohorts are performing in comparison to peers across competition.
Description
The training program adopts a blended learning approach over six months. It is anchored by a two-day face-to-face classroom session and supplemented by regular short virtual touchpoints, self-directed learning resources, practical assignments, and assessment activities. This structure promotes sustained engagement, knowledge reinforcement, and behavioral change throughout the learning period. Participants are engaged wherever they are, as the activities can be carried out over mobile devices.
Participant engagement is enhanced through a digital performance dashboard and an integrated grading framework, providing visibility into learning progress and achievement levels. This gamified element fosters accountability, encourages sustained participation, and creates a positive sense of competition that drives higher levels of commitment and learning outcomes. https://trainingcentral.co.in/contact/
Who can take this Certification?
This is an excellent training Certification for all financial institutions who offer SME Loans across large geographies, including pan-India.
Individually
* This Certification is essential for any SME RM who wishes to excel in his/her field.
* The Program can also be accessed by any professional wishing to pursue a career in commercial banking and gain insights in the function.
Potential providers of SME financing include commercial banks, development finance institutions, non-banking financial companies (NBFCs), microfinance institutions, and FinTech lenders. These institutions offer a range of financing solutions including working capital facilities, term loans, asset financing, invoice discounting, trade finance, and growth capital tailored to the needs of small and medium-sized enterprises.
Any Pre-requisities for the course
Should have a business understanding of the SME functioning, with exposure to financial statements, which include balance sheet, Profit & Loss, Cash Flows, trade receipts, UPI transaction-based income, credit card income, etc.
Current Empanelled Domain Experts
Trainers in various geographies deliver the trainings on SME Banking. Their profiles are given below. They give regional flavour to the training program, a critical factor for SME Credit.
Following are the DEs (DE codes shared) currently associated with the SME Business Program –
- West
TC_DEProfile_DE0648
TC DE Profile DE0083
TC DE Profile DE0465
TC DE Profile DE538
TC DE Profile DE0562
TC_DEProfile DE0646 - East
TC DE Profile DE0139
TC DE Profile DE0369 - North
TC DE Profile DE0249 - South
TC DEProfile DE0573
Additional information
| Duration | 70 Hrs |
|---|---|
| Mode of Learning | Virtual Classroom |
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