SME Loans Business Capability Building Programs

Objective

To offer an integrated suite of Capability Building Solutions that combine Training, Executive Coaching, and Consulting pan-India in SME Loans Business.

Description

TrainingCentral (TC) has been delivering innovative and effective training programs across the BFSI segments since 2009. Team TC now anchors one of the largest networks of BFSI experts who are established professionals in their field. TC specialises in training program design and facilitates offline and online training programs for impactful training. TC also works with its expert network to offer consulting services to clients.

Clients

MAU Bank, Mauritius
Axis Bank

Training Program Parameters

Program Catalogue TitleSME Loans Capability Building Programs
Program Titles1.      Relationship Managers Course for CC/OD
2.      Relationship Managers Course for Working Capital
3.      Relationship Managers Course for Fee-based Services
4.      Relationship Managers Course for Business Banking Services
5.      Credit Manager’s Course for SME Risk
6.      Early Warning Signals – SME Loans
7.      SME Portfolio Manager’s Program
8.      Group Coaching for SME RMs
Target AudienceExecutives for SME Banking, laterals, continuing employees within the department.
·         B2B – Executives for SME Banking, laterals, continuing employees within the            department
·         B2C – BFSI Career-seeking graduates with knowledge of Financial Statements
Program Formats1.      Online Only – Self-Paced
2.      Classroom Session – 1-, 2-, 3-day Classroom Training Programs
3.      Training Journey – 3-, 6- and 9-month Blended Training Journey
4.      The SME Learning Plan – Compliance, Technical, Behavioural
Example 6-mo (70 hours+), Blended
1.      In-Person Classroom training – 14 hours
2.      Virtual Classroom training –6 hours (across 2 sessions)
3.      Case Study-based Nuggets – 24 hours
4.      Assessments (Objective and Subjective) – 11 hours
LocationAll major Metros
VenueTo be arranged for by Client. Should TC arrange for the venue, chages at actuals and a Service Charge will apply.
Product USP·         Quantifiable Progress Success with Metrics
·         Digital performance dashboard with integrated grading framework
·         Pan India coverage with standardized and customizable content.
·         Central monitoring by SME Head
·         Customisable to Client Business Direction

Training Program Description

The training programs adopts a blended learning approach, with the best of in-person and online delivered as per client customization requirements. Longer programs are anchored in a two-day face-to-face classroom session and supplemented by regular short virtual touchpoints, self-paced learning resources, practical assignments, and assessment activities. This structure promotes sustained engagement, knowledge reinforcement, and behavioral change throughout the learning period.

Activities can be carried out over mobile devices and participants are kept engaged through the competitive dashboard which provides them their current status within the cohort. The gamified element fosters accountability, encourages sustained participation, and creates a positive sense of competition that drives higher levels of commitment and learning outcomes.

SME Business Training Programs  

A flexible duration, nationally scalable blended learning journey combining classroom immersion, virtual learning, practical application, assessments, certification, and performance tracking. Designed specifically for SME lending teams, the program builds stronger sales, credit, risk, and relationship management capabilities while creating a culture of continuous learning, accountability, and performance excellence through dashboards, grading, and competitive leaderboards.
This delivers not just trained employees, but consistently high-performing SME lending professionals across the entire network

Training Journey Programs Flow

Typical timelines may vary as per client strategic objective, DE design and feasibility.

                                                                Table 1 – An indicative 6-month Program

Training Program Terms & Conditions

  1. Participants – maximum 30 per batch
  2. Venue Logistics – Client to arrange. Chargeable if TC is to arrange, with Service Charge 15%.
  3. Travel, Stay and OPE for trainer will be at actuals.

Frequently Asked Questions (FAQ) – DE

We focus on specific industries and would like to ensure the program also includes our sector focus?

While we have the framework in place for the programs, the content within the programs can be modified to include cases, industry nuances, etc. from your target clientele. The trainer can replace our standard content with your customised content.

Is it possible to customize to our process, structure and key guidelines for the training?

Yes, this can be done.

Are the trainings only available in metros? A substantial number of our SME business teams are based in Tier 2 cities.

We follow a hub-n-scope method. Our trainer from the closest metro can travel to the location and venue for the training, or you might want to arrange for the participants to collect at one central location for the training.

More questions? Reach out to us below.

Contact

Reach out to us for a quote.

Contact DetailsContact No.  -+91 84339 94860
contact@trainingcentral.co.in
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