Assignment name | CPA (Credit Processing Assistant) Training The CPA training was designed for the CPA working with Credit Underwriter (CU), to make sure they are well acquainted with the products and thus support the function of the CU well. |
Country: India Location within country | Duration of assignment (months): 3 months |
Name of Client: Reliance Commercial Finance (RCF) |
Total No. of staff-months of the assignment: 7.5 months Project Manager 1: 1 month |
Contact Person, Title/Designation | Mr. Sanjay Talukdar, L&D Manager |
Start date (month/year): August 2016 Completion date (month/year): December 2016 | No. of professional staff-months provided by your consulting firm/organization or your sub consultants: 5.5 months |
Name of associated Consultants, if any |
Name of senior professional staff of your consulting firm/organization involved and designation and/or functions performed (e.g. Project Director/Coordinator, Team Leader): Manoj Navalkar, Project Manager
Sonal Navalkar, Project Manager
Roshani Kothari, Project Manager
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Description of Project: The CPA Training was developed for RCF which is one of the top players in Retail Assets domain. In this competitive market, it is essential for RCF to ensure that TAT to the customer is maintained. The training focused on main areas to ensure: |
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Description of actual services provided by your staff within the assignment: 1. Design of the Classroom approach 2. Listing of the Table of Content 3. Structuring of content for classroom training 4. Case studies preparation, Development of Trainer’s Guide and Participant’s Workbook 5. Graphic design for classroom training presentation 6. Conduct of Train The Trainer (TTT) session |
CPA (Credit Processing Assistant) Training
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