Duration of assignment (months):

Project Execution: 4 months
LMS Hosting and customer support: Ongoing since June 2019  

Total No. of staff-months of the assignment: 5 months

Project Manager 1: 2 months
Project Manager 2: 2 months
Technical Support: 1 month

Name of senior professional staff of your consulting firm/organization  involved and designation and/or functions performed (e.g. Project Director/Coordinator, Team Leader):
Manoj Navalkar, Project Manager

• Study of the client’s existing training for Gold Loan 
• Design of day-wise OJT activity in consultation with client
• Design of a system of log entry for recoding activities performed during OJT
• Finalisation of technology for delivery

Roshani Kothari, Project Manager 

• Schedule monitoring
• Coordination with client for review
• Testing and Quality check
• Monitoring technical setup
• User management and support

  Amita, Technical Support 

• Development of log entry system on LMSTechnical troubleshooting

Description of Project:
RISE Gold Loan OJT Program is a blended training solution designed for new employees joining the IIFL Gold Loan Branches. The entire program is divided into 4 phases.

• Pre-onboarding which covers 6 online courses and 1 test
• Classroom Training
• On the Job Training
• Refresher training.

TrainingCentral has designed the OJT program and the digital artifacts required to be submitted by the new employee. The LMS also allows the client’s L&D team to monitor the classroom attendance, administering online courses and tests in the pre-onboarding and classrrom stage and review of logs submitted by the new employees. The project uses the LMS to manage batches, schedule activities for each batch with special roles being assigned to the L&D Manager and to the  internal and external trainers. The project has been live since June 2019 and more than 400 trainess have gone through this program. This project has been awarded the TISS LEAPVAULT Award, 2019 for Best Apprenticeship / OJT Program.

Description of actual services provided by your staff within the assignment:

1. Understanding of the various OJT activities through which the trainee has to go,role of trainer during entire OJT lifecycle and the posint at which the L&D department needs to monitor the OJT
2. Designing the OJT structure keeping in mind the main activities that the trainee should be conversant with at the end of the OJT Program.
3. Content structuring for online delivery mode
4. Design of forms enabling data capture by trainees through LMS
5. Testing and quality check for LMS functionality  

Post Go-Live:

1. Client support for technology access, MIS generation and statistical analysis
2. LMS hosting, its customization and user management
3. Customer support via email, call, WhatsApp