FINO Paytech is a leading financial inclusion solutions and services company which offers an alternative channel for payments and banking to the unbanked. The organisation provides last-mile operational support to banking and finance sector. It has over 26 million transacting customers across India and close to 29,000 ‘touch-points’. Their coverage spans close to 500 out of India’s 660 districts. The organization is also a recipient in 2015 of a payment bank license and is expected to launch the same in 2016. 

• • Target Audience: The target audience is the Business Correspondents (BCs) in the microfinance domain. These are usually residences of the area where the FI services are delivered, with around 12-14 years of education and are the foot-soldiers of banking in remote locations in India

• • Our Delivery: TrainingCentral designed and developed an integrated training solution for them spanning classroom training, online courseware and mobile-based reference material in English, Hindi and over 5 other regional languages. Technology-based courses had voice-over. The program provided a complete training to the BCs on concepts, operations and technology interfaces.

• • LMS Hosted for FINO hosted by TC: http://fino.trainingcentral.co.in

[1] National Bank for Agriculture and Rural Development (NABARD) is the Government of India-controlled apex development bank for agriculture and rural development in India. It is the key organisation to implement country-wide financial inclusion programs.