DEUpdate: AnyCity: Know Your Customer Operations Expe

Calling Know Your Customer (KYC) Operations Expert (Bank, NBFC) For Content
The following is a requirement for a Know Your Customer (KYC) expert with experience in operational elements, regulations, forms and compliance.
Client Internal to TrainingCentral


RBI has published a series of Master Directions on KYC in the recent months, the latest one being in Aug, 2019. Overall, KYC guidelines and regulations have changed significantly over the last couple of years to incorporate introduction of Aadhar, CKYC, eKYC, etc. TC proposes to upgrade its KYC (and later AML) training offerings and ensure that they are in line with latest developments and trends. Our KYC and AML courses are accessed by banks, NBFCs and other financial institutions and are fairly popular.  We propose to include the following features in the courseware

  • Content at Two levels – Generic (for front-line employees) and Advanced (for On-boarding team and Operations Executives)
  • Regionalise our KYC course (Hindi version scheduled to go live in Sept, 2019).
  • Provide ongoing updates on KYC Topics e.g. Circulars, News, Comments, etc.
  • Empanel a named Domain Expert to the Course for ongoing updates, hosting a KYC blog, responses to subscriber queries, classroom training, etc.
  • Offer a Subscriber Query Board – where subscribers may raise queries on operational, regulatory and documentary matters.

We are looking for a Domain Expert to support this richer content offering in KYC. Immediate inputs we are looking for include –

  • Question Bank – 2 categories intended for 2 sets of audience : 1. Generic 2. Advanced
  • Review and coverage of all recent amendments under KYC and PMLA Rules.
  • Case studies (Generic and Advanced). Case studies should be both bank and NBFC specific
  • Working with the associated Product Manager to structure the KYC course on the portal
  • Explore and define new Product offerings in response to latent demand from industry.
Qualifications Hands-on, experienced banker or NBFC Manager with experience in on-boarding, KYC Audit, Compliance department or similar role.
Location Any City. Domain expert can work own location.
Duration, Dates, Timelines Immediate.
Other Details Courseware access will be provided for reference. Question bank will exclude those questions which are already part of the existing course. DE will submit sample 3-5 questions for Advanced category. Candidature will be progressed only after receiving and reviewing these Question set.
Document Not applicable.


Forthcoming Catalogue on Compliance in Professionalism

TrainingCentral (TC) offers solutions in domain and compliance areas. In compliance, TC works closely with clients to structure programs that deliver short e-learning based training to all-year-long engagement programs which ensure higher and effective compliance. The Compliance catalogue has courses in finance, professionalism and regulatory compliance. Courses in Professionalism is an expanding catalogue that includes Information Security Awareness (ISA), Prohibition of Insider Trading and Prevention of Sexual Harassment (POSH).

We offer year-long engagement through various media to ensure increase in compliance by employees in ISA and POSH.

Inquire with us on the programs by mailing us at

With Warm Regards,
The TrainingCentral Team

TrainingCentral specialises in the design and delivery of training content in the BFSI domain. Our offerings range from ready products to customized training solutions. Organisations deploy TC’s ready e-learning courses for internal compliance and domain training. Our solutions facilitate focused goals like higher operational efficiency and increased customer centricity. We host India’s largest network of domain experts, with 450+ trainer across all sub-domains of finance, insurance, capital markets and corporate finance. Our solutions are also deployed in the financial inclusion domain, due to our unique capability to regionalise content and deliver them across all training media. Over the last 12 years, we have successfully delivered products and solutions over 45 banks and financial institutions.

For more information or if you have any inquiries regarding the various ways in which you can participant in the domain expert activities, or if you have any queries, please mail us at .

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